Questions and
answers

We accept major credit cards (Visa, MasterCard, American Express), debit cards, and cash payments. Online bookings can also be paid through secure payment gateways.

A deposit may be required for certain bookings, especially during peak seasons or for special packages. This will be clearly indicated at the time of booking.

Our room rates include VAT, but please note that a €3,00 per person per night tourist tax will apply. This is a municipal charge that supports local improvements.

Please contact us directly for information on business rates, terms, and conditions.

Please contact us directly to discuss the possibilities.

Yes, we welcome business groups and offer comfortable accommodations and group rates. Please contact us for more details.

Yes, we offer breakfast and lunch-to-go options. Please speak to us at reception to arrange this service.

There are lots of options for dinner. Please speak to reception for local recommendations and to assist with reservations.

Yes, we offer digital check-in and check-out options to make your arrival and departure as seamless as possible.

For business travellers, all rooms include free Wi-Fi, a workspace or desk, and a Nespresso coffee machine. The hotel provides added conveniences like digital check-in/out and on-site parking. For longer stays, our apartments offer extra amenities such as a fridge, cooking facilities, and a dining area to make your stay even more comfortable. Please note that parking is limited and cost €25 per night.

Boutique Hotel Maldegem is conveniently located near key business hubs, including the wind farm, Vlissingen Oost, Damen Shipyards, and the port area.

Yes, you will receive a detailed receipt or invoice upon check-out. If you need an electronic copy, please let us know at check-out.

Check-in is from 15:00. Our reception is open until 17:00. Please contact us in advance if you will be arriving after this time.

Early check-in is subject to availability. Please contact us 24 hours before your arrival, and we’ll be happy to check the possibilities for you.

If you arrive before 15:00 and your room is not quite ready you can safely store your luggage with us at reception.

Please visit the contact and directions page for more detailed information.

There are very limited parking spaces available at the hotel. Additional parking within walking distance can be found here . Parking costs €25 per night.

Please bring a valid photo ID and the credit card used for booking.

Boutique Hotel Maldegem offers a delightful breakfast to start your day. For lunch and dinner, the nearby Bellamypark and Boulevard offer a variety of restaurants and cafés to suit every taste.

Our breakfast is served daily:

• Monday – Friday: 07:00 – 10:30
• Saturday - Sunday: 07:00 – 10:30
• Leaving early? Request an earlier breakfast at reception.

We offer complimentary high-speed Wi-Fi throughout the hotel, including guest rooms, public areas, and our restaurant.

We have limited bike parking at the hotel. We also have charging stations for e-bikes.

We do not offer bike rental. To arrange bike rental during your stay please contact us directly.

Our reception is open daily from 07:00 to 17:00. If you require assistance outside of these hours, please contact our night manager: 0118-236225

Smoking is not permitted within our hotel rooms. There are designated smoking areas within and outside of the hotel. We kindly ask you to respect these rules. If you smoke inside the hotel, a fine of €250 will be charged.

Check-out is between 07:00 and 11:00. If you need to leave early, you can settle your bill the night before.

Late check-out is subject to availability. Please speak to the front desk the night before your departure to check availability and applicable charges.

Yes, we offer luggage storage for guests who need to leave their bags with us after check-out. Please contact the front desk for assistance.

If you've left an item behind, please contact us directly as soon as possible. We’ll do our best to locate your item and arrange for it to be returned to you.

Our standard cancellation policy allows for free cancellation up to 24 hours before your arrival date. Cancellations within 24 hours will incur a one-night stay charge. Please refer to your booking confirmation for specific details.

If you have booked a non-refundable rate, the reservation is charged immediately and thus rendered non-refundable or modifiable. You may cancel your booking, but not without incurring 100% of the penalty.

The Uniform Conditions for the Catering Industry (UVH) apply to all agreements entered into by us. In addition, the UVH are available for inspection at our premises and will be sent to you free of charge immediately upon request. The UVH are binding on everyone who uses our services.

You can reach us by phone, email, or through the contact form on our website. Our contact details are as follows:

E: info@boutiquehotelmaldegem.nl
T: 0118-236225